HomeService CenterFAQsWhat services can you provide throughout the entire lifecycle?
For industrial and commercial user-side projects, we offer a full lifecycle service system. In the pre-project phase, our engineers provide technical route training, answer questions, and offer technical selection assistance, as well as conduct on-site surveys to propose initial solutions. During the project phase, our professional engineers provide technical support for on-site delivery and installation, and complete station commissioning and grid connection. In the after-sales phase, the on-site delivery team completes installation, commissioning, and grid connection, while the cloud platform monitors the station’s actual operating conditions in real-time. Customer complaints are handled efficiently on a 24/7 basis. Additionally, for industrial and commercial projects, we can coordinate resources with financial institutions, EPCs, design institutes, and industry partners to reduce the difficulty of station development for our customers.
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